DeLaval is a global company specializing in providing solutions for dairy farming by offering integrated solutions designed to improve dairy producers’ production, animal welfare and overall quality of life. These include milking equipment, herd management systems, and dairy farm automation technologies.
We emphasizes innovation and sustainability and we invest in research and development to create new technologies that enhance dairy farming efficiency and reduce environmental impact. Sustainability initiatives include improving animal welfare, reducing resource consumption, and minimizing waste.
Join us now as a Customer Service Specialist in Estonia!
You will create value by pro-actively building relations with DeLaval customers and providing high-level service. You hold the highest standards of service and are keen on proposing new efficient solutions.
Your key responsibilites:
Be the first contact for our customers, address and resolve questions and issues as needed or
distribute customer requests to team members
Cooperate with production facilities and distribution centers
Coordinate the delivery situation and progress between supply chain, sales and customers
Be the local contact for invoices and finance questions, ensure excellence in order entry, manage open orders, and ensure timely billing
Provide feedback on incomplete or non-compliant information
Monitor accounts, maintain reports, apply credits and collections, clear discrepancies, and post transactions.
Coordinate complex activities at large projects and investments, s
upport the department manager in key projects
Perform additional tasks related to CRM, inventory management, etc.
To be successful in this role you should have:
Minimum 2 years of professional experience in customer service
General knowledge of Accounts Receivable
Good knowledge of MS Office and SAP
Great communication skills
Excellent Estonian and good English language skills
Higher education (preferred)
We are offering:
Meaningful job in an international company
Learning and development opportunities
Atmosphere built on trust, support, and mutual respect
Competitive compensation package
Apply now
Need more info?
Our Recruitment Partner Kaisa will answer your questions.
